Before submitting a support ticket, please read the following FAQs below to see if your issue can be resolved first.

I click on a link, but nothing happens - no document or page opens.

a. Make sure pop-up blocker is turned off for this site.  Documents and links can open in new windows, and pop-up blocker may prevent some links from opening. In your browser go to settings and turn pop-up blocker OFF for this site.

The text is either too large or too small to read on the screen.
a. In your browser, go to settings, zoom or settings, text size and try making the text larger or smaller.

If these suggestions do not resolve the issue, you can also try a different web browser. To create a technical support ticket, please fill out the form below and click 'Submit Ticket.' MSPB usually responds to technical issues within 8 business hours. Business hours are Monday - Friday 8 AM - 5 PM EST, except for holidays.
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